Information page

Ordering

New Customer
Please contact Ziegler Bolt at 1-800-362-0628 to setup an online business user account.

Signing In
You have to sign in before you can place an order. If you are not already a customer of Ziegler Bolt, please see the 'New Customer' section. Signing in is done by entering user id and password. You can browse our catalog without being signed in.

Placing Your First Order
To place an order you must first find items and add these to your order pad. Please see more in the sections 'Finding Items' and 'Adding Items to your Order Pad'. Go to the order pad and click 'Purchase'. Hereafter you need to set the shipping information. Enter shipping details and shipping/handling method. (Read more in the section on shipping). Proceed to the next step. Here you must specify the payment method that you want to use. You can select to pay by cash on delivery (COD) or by Credit Card.

Finding Items
To find the item that you are looking for, you can either browse the catalog or you can search for it using the search functionality. Browse the catalog here. Search for items here.

Adding Items to Your Order Pad
You can put items in the basket by browsing the catalog for the items that you are interested in. Click 'Add to order pad' when you have found the item you want. Do so for all the items that you want. Please see the ‘Finding Items’ section for details on how to find the item that you are looking for. After you have clicked 'Add to order pad', it is possible for you to see the item(s) in the order pad.

Proceed to Checkout
Looking at the order pad you decide that you have all the items that you need. Therefore you will need to place the order in the shop. This is done by clicking 'Purchase'. (Either click the button on the order pad or click the link in the menu.)

Enter a Shipping Address
When creating an order you are given the option to specify a shipping address. Fill out this information to get the goods (items) shipped to the address, you specify. This is the first step in the purchase/checkout.

Select a Shipping/Handling Method
The shipping arrangements you chose when your account was set up will apply to your online orders.

Select a Method of Payment
Your standard payment terms will apply to your online orders.

Review and Submit Your Order
On the page where you select the payment method you are also presented with the final order. You can see details on shipping and handling costs and you can make sure that everything is as you have requested. If you proceed you have agreed on the order details. You will receive an email upon order completion.

Tracking Your Order
It is possible to view the order that you have sent. The information is available via the ‘Account’ menu. It is required that you can remember your login to see your previous order(s). Also, Ziegler Bolt has a function where you can re-find any previous orders by entering your email address and phone number. Alternatively it is possible to look for the order, if you can remember your order number.

Your Account

Your Account Information
We handle all information that you enter as confidential information. We never sell or give out any data that you provide. Information that you enter is only used by us to identify you as a customer of Ziegler Bolt and for making your experience with Ziegler Bolt better.

Credit Application Information
If you would like to apply for an open account with Zielger Bolt, please click here and print a copy of our credit application. Fax completed application to the Accounts Receivable department for consideration at 1-330-639-4387.

Change Password
If you want to change your password you can do so. It is recommended that you change your password once in a while. Also remember to make your password safe. Avoid using your login as password, don't use blank passwords and further more you shouldn't use words that are in a dictionary or words that are easily related to you. You can change your password here. Please note password changes could take up to 24 hours to take effect.

Forgotten password
If you have forgotten your password, please call Ziegler Bolt at 1-800-362-0628 to have it reset. Please note that password changes may take up to 24 hours to process.